Understanding These Terms

Our Terms & Conditions are organized into five sections for clarity and ease of understanding:

  • Part A: General terms for all accounts, products, and services.
  • Parts B, C, and D: Specific terms for corporate accounts, product accounts, and club memberships.
  • Part E: Definitions and interpretation rules for consistency.

If any conflict arises, specific terms (Parts B, C, or D) override the general terms (Part A).

Part A: General Terms and Conditions

Introduction

These Terms & Conditions cover all services, accounts, and products provided by us. They comply with applicable laws and follow this order of precedence:

  1. Legislation
  2. Rules specific to the product or account
  3. These Terms & Conditions

Agreement

By accessing or using our services, you acknowledge and agree to these Terms & Conditions. If you do not agree, please discontinue use.

Digital Channels

Access to our digital platforms is offered "as-is" and may occasionally be unavailable. Linked external websites are not governed by our privacy standards.

Liability

Our liability is defined and limited by these Terms & Conditions, unless otherwise mandated by law.

Registration

All users must register using accurate personal details and verify their identity and age. Failure to comply may result in account suspension or termination.

Account Usage

Each user may only operate one corporate and one product account. Accounts must be for individual use and are subject to monitoring for compliance.

Security

You are responsible for securing your login credentials and must notify us immediately if unauthorized access is suspected.

Deposits & Withdrawals

  • Deposits: Funds are held in non-interest-bearing accounts. Withdrawal eligibility may depend on turnover conditions.
  • Withdrawals: Available to verified users only and processed to a registered bank account.

Account Deactivation & Suspension

  • Accounts inactive for 18 months may be deactivated.
  • We reserve the right to suspend accounts for suspected fraud or policy violations.

Fees

We may apply fees to cover account servicing or legal and administrative costs.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Part B: Tatts Online Terms

Corporate accounts facilitate lottery participation, accept transactions in AUD only, and operate in compliance with relevant jurisdictional laws.

Part C: Product Account Terms

Product accounts are governed by local lottery regulations. Members under restriction may experience service limitations.

Part D: Members Club Terms

Club membership includes perks such as Player Cards, entry to special draws, and promotional offers. Prize claims may require identity verification.

Part E: Definitions and Interpretation

This section outlines key terms—like “Account” and “Restricted Member”—to ensure consistent understanding throughout these Terms & Conditions.